careers

Retirement Plan Administrator

Open Positions

We Offer

  • * Company Sponsored 401(k) Plan, including a company match
  • * Financial support for ongoing education and credentialing
  • * Virtual/work from home opportunities
  • * Paid time off and paid holidays
  • * We are a growing company providing each of our team members the opportunity to be a part of our company’s success
  • * A great, casual working environment


Please send a resume, cover letter, references and transcripts in PDF format to:
Attn: Hiring Department

Our Culture

The Leading Retirement Solutions team consists of group of people dedicated to protecting and growing their clients’ plan assets. LRS is always looking for qualified individuals to join our team and continue our tradition of dedication, loyalty and the commitment to protecting and growing client retirement plans. LRS promotes and supports the professional development of every employee. LRS offers significant opportunity for growth. We believe despite the position for which an employee is hired, it is the employee who determines what their next job will be.

We are individuals who enjoy working with one another as a team but also work well independently. Some employees work remotely from their homes, but interact with the corporate office daily. These employees are known as Small Office/Home Office (SOHO) employees. The corporate office provides SOHO employees the same level of support provided to on-site employees. LRS encourages pro bono activities and active participation in the community, collectively and individually.

First and foremost, we look for people who are honest, hardworking, loyal, and enjoy serving others. All successful applicants are detail oriented individuals who have a positive attitude, don’t take themselves too seriously and enjoy a good laugh. LRS performs a criminal background check on all employees. To be eligible for hire, LRS employees must successfully pass a comprehensive exam on retirement plans shortly after they are hired.

Client Services Associate

Hourly Compensation: $17-20/hour
Location: Seattle, WA
Hours: Full Time

Responsibilities

  • * Supporting a team responsible for servicing company sponsored retirement plans
  • * Entering data in multiple databases, reviewing, updating and correcting data in existing databases
  • * Implementation and onboarding for clients, including uploading documents, delivering account login information and increasing utilization of new online accounts by participants, all while following security protocols
  • * Maintenance of online client accounts
  • * Participant Statement setup and production, quarterly statement process including organize, print, compliance, manage returned statements and locate missing participants
  • * Providing support and account status updates to our clients including business owners and their employees
  • * Drive Customer behavior by providing support to clients, including making outbound phone calls/email campaigns to obtain outstanding agreements, documents, information and outstanding invoices
  • * Drafting and maintaining current procedures for all functions


An ideal candidate should possess the following skills:

  • * Display and support a work behavior driven by self-motivation, proactivity, and efficiency
  • * Superb communication skills
  • * Accuracy is critical to your success in this position
  • * A high sense of urgency to completing deadlines and solving problems
  • * A strong understanding of timely and superior customer service
  • * Solutions oriented and ability to handle changing and competing responsibilities
  • * Strong command of technology and ability to easily and quickly learn new software solutions
  • * An understanding of the importance of procedures and contributing to the success of those procedures as evolving occurs
  • * Works well with a team, including other team members who work remotely/virtually
  • * Computer proficiency is required. We expect a proficient ability to use Excel, Word, Outlook, Adobe Acrobat, browsing network directories, and dual screens
  • * An acumen for financial information
  • * High volume of incoming calls revolving around customer inquiries
  • * Bachelor’s degree preferred